Subject: Dutch Language Test - Yukti Shukha
From: Yukti Shukha <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 9 Nov 2020 22:23:23 -0500

| | Foreign Language Screening Test

Name | Yukti Shukha    /  (91) 8318483140    / [email-masked]
Whats your first language | Dutch
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | Firstly  I said sorry for inconvenience  to the customer then I m contacting to our courier Tema  and for sure that product reached to the customer as soon as possible .
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | Firstly I confirm what products customer order then  I resolved that problem

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