Subject: Tech Support Candidate - Shakir Ahamad Shakir
From: Shakir Ahamad Shakir <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 9 Nov 2020 08:01:46 -0500

| | Tech Support Test

Name | Shakir Ahamad Shakir
E-mail | [email-masked]
Phone Number | (05342) 8318101830
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Gurgaon
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | Na | Na | Na
Previous Employer 1 | Amartech convergence pvt ltd | Desktop support | Oct 2018 | 16000
Previous Employer 2 | Cetpat infotech | Desktop support | Sep 2020 | 17000

In your past experience you have (select all that applies) | Interacted with International customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Check the network icon (or wireless connection settings) to see if you have Internet access. ...
Check for changes to proxy settings.
Check the network cables if your computer is wired to the router.
Reset your router.
Check your firewall or security software

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Swipe down from the top of the screen.
Touch and hold Bluetooth .
Tap Pair new device. If you don&#039;t find Pair new device, check under &quot;Available devices&quot; or tap More. Refresh.
Tap the name of the Bluetooth device you want to pair with your device.
Follow any on-screen instructions.

What according to you makes you a good candidate for customer service or technical support job? | According to me  a good  technical support candidate are those who can show their flexibility as per the new technology .
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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