Subject: Arabic Language Test - Zahid Ali
From: Zahid Ali <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 9 Nov 2020 03:42:10 -0500

| | Foreign Language Screening Test

Name | Zahid Ali    /  (110025) 9891772997    / [email-masked]
Whats your first language | Arabic

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Respected sir /Bayer

I have received your query
And I am raising this query to our
Dispatch and delevery team

And  make sure sir that it be resolved as soon as possible
And I. Case off any dealy or convenience to you

Sir our company will refund the amount
Ofter an small protocol

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Respected sir / Bayer

1st of all I wilid like to inform you that
Please see all the turms and conditions
Before purchase any thing from any website or app

And about your oreder and exchange of colour
We have an special time from Monday to tuesdy

That It will be deleaver to your address soon
Kindly do not disclose the product
Other wise it will not be exchangeable
And at the time of exchange the coutumer must be carrying the recept and bill

Thanks
And regard
Bla bla bla

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