Subject: Re: LSM Joining Case Test - Dipali Srivastava
From: Dipali Srivastava <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 9 Nov 2020 02:14:53 -0500

| | LSM Joining Case Test

Name | Dipali Srivastava
E-mail | [email-masked]
Phone Number | (91) 7048966594
Which blurb would you select? | Blurb 2
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | As CX is eagerly waiting to get the tickets we can assure the CX by giving them or asking them appropriate question and also to make sure that CX get the tickets on time.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | The main difference between providing good customer service and delivering great customer service is that in the former you are probably only barely keeping your customers satisfied; while in the latter, you are not only keeping them satisfied- you are also keeping thm loyal

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