Subject: Language Test - Piyush Soni
From: Piyush Soni <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 8 Nov 2020 02:04:31 -0500

| | Foreign Language Screening Test

Name | Piyush Soni    /  (+91) 9958712389    / [email-masked]
Please answer in grammatically correct ENGLISH the following situation: You are working for a car company as sales representative. You have a visitor in showroom who wishes to purchase a car. What 5 questions would you ask the visitor to determine what would be a good choice for that customer? | According to me if i where a sales man then i would first greet the visitor. After that i get to know the requirement of the visitor. I would like to know the budget of the visitor.If my product department would be differ then i would make the visitor impress on my products. I have never worked in sales so i don't have any more idea about it.
Please describe your Background (Personal, Educational, Professional) - 50 - 100 words | I am a positive attitude person. I love to work in a challenging environment. I have completed matriculation from CBSE board with 8.8 CGPA. And after that i completed my Intermediate from BSEB board with 62.25%marks, and my graduation is from Ram Manohar Lohiya Awadh Univ. Faizabad in 2018. It is my highest qualification.
What according to you is the difference between good and great customer service? | There is  a little difference between a good customer service and a great customer service. According to me the way of talking is known as a good customer service and great service is to satisfying by resolving the customer queries.
In 5 sentences please explain what makes you the right candidate for customer service job. | According to me there are some points for selecting a right candidate for customer service.The executive must have patience over the customer. The executive must have  positive attitude. The executive must have good understanding capicity. They must have a good communication skill. They must have a good impressive power to the customers.
In 200 - 300 words please describe how has e-commerce changed the expectations of a consumer for service from retailers | E.commerce has changed

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