Subject: Tech Support Candidate - Ayush mishra
From: Ayush mishra <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 4 Nov 2020 03:45:18 -0500

| | Tech Support Test

Name | Ayush mishra
E-mail | [email-masked]
Phone Number | (+91) 9810738959
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | paschim vihar
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | amex | business analyst3 | 10Aug 2020 | 27000
Previous Employer 1 | encore | collection executive | 2Sep2018 | 18000
Previous Employer 2 | Aon | customer care executive | 24 March2017 | 15000

In your past experience you have (select all that applies)

Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1.Restart my device
2.Make sure the internet connection works
3.check if the website is down for everybody or just for me.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1.we First put the blue Tooth device on a pairing mode.
2.open setting app.
3.select blue Tooth.
4.if the blue Tooth toggle switch is green blue Tooth is enabled.

What according to you makes you a good candidate for customer service or technical support job? | The positive attitude towards customer and willingness to help someone with correct response and resolutions.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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