Subject: Re: LSM Joining Case Test - Nakul Jain
From: Nakul Jain <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 3 Nov 2020 13:17:52 -0500

| | LSM Joining Case Test

Name | Nakul Jain
E-mail | [email-masked]
Phone Number | (91) 7042964972
Which blurb would you select? | Blurb 2
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | If customer receives the e-ticket, it will be more convinent for him/her to attend the event on time.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | A great customer service experience is when you provide the “extra mile” for the customer. Providing what the customer needs but also going out of your way to do it. It also to make the customer very happy that you took the call and resolved their issue and make a very good impression not only for you but for the company that you represent.

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