Subject: Re: LSM Joining Case Test - Deepankar Bhatnagar
From: Deepankar Bhatnagar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 3 Nov 2020 07:22:24 -0500

| | LSM Joining Case Test

Name | Deepankar Bhatnagar
E-mail | [email-masked]
Phone Number | (+91) 7378634725
Which blurb would you select? | Blurb 2
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | I choose Blurb 2 because they provide Instant Download e-tickets, they will be available to print almost immediately.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

Good customer service is about being attentive to the customers i.e what they need, How they can be supported, where the customers are most comfortable interacting.

Great customer service is something going beyond customers imagination which tell about the smart communication, problem solving and make the customer satisfy.

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