Subject: Tech Support Candidate - AJAY Kumar
From: AJAY Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 3 Nov 2020 05:26:33 -0500

| | Tech Support Test

Name | AJAY Kumar
E-mail | [email-masked]
Phone Number | (0) 7291962412
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Gurgaon
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

Networking - basic
Networking - advance
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Accenture solutions Pvt Ltd | Application cloud support | 05/08/2020 | 26000
Previous Employer 2 | IDC technology | Telecome Engineer | 09/09/2018 | 20000

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Hi this website is working very good, i am not facing in this website.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First of all we open our mobile's bloooot, after that we search the bluetooth speaker id in the mobile and inter the Bluetooth password in mobile, then device will be connect.
What according to you makes you a good candidate for customer service or technical support job? | Yes, technical support job is the beter than customer service jobs.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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