Subject: Tech Support Candidate - Tejpratap kumar Ram
From: Tejpratap kumar Ram <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 3 Nov 2020 01:35:57 -0500

| | Tech Support Test

Name | Tejpratap kumar Ram
E-mail | [email-masked]
Phone Number | (91) 9472974349
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Jodhpur rajasthan
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

Networking - basic
Networking - advance

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Futuresoft Solutions Pvt Ltd | Network Engineer | 31.08.2020 | 25000
Previous Employer 1 | Hi-Tech informatics Pvt Ltd | Network support Engineer | 17.10.2019 | 19081
Previous Employer 2 | Trimax it infrastructure services Ltd | Network support Engineer | 28.02.2019 | 16000

In your past experience you have (select all that applies) | Used a case management tool
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I got an error because www.ndtv.com blocked by firewall. This website will be open when allowed by firewall.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1.press bluetooth speaker botton for approx 10 sec.
2.click on mobile bluetooth.
3.please see in searching bluetooth speaker name.
4.then click on bluetooth speaker name.

What according to you makes you a good candidate for customer service or technical support job?

Resolved problem as soon as possible.

On a scale of 1 - 5 please rate your fluency in spoken English | 4

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