Subject: Re: LSM Joining Case Test - Jude Geoffery Joseph
From: Jude Geoffery Joseph <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 3 Nov 2020 01:33:22 -0500

| | LSM Joining Case Test

Name | Jude Geoffery Joseph
E-mail | [email-masked]
Phone Number | (91) 8700831247
Which blurb would you select? | Blurb 4

Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.

It is the option that gives clear guidance and shares the most information
However an acknowledgement of the query like in Blurb 3 is missing but I thinks the information stated would help the client in the best way and ensure he doesn't have to ask questions about the same issue again

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

Good customer service is when we do our job as professionals and make sure we don't miss out on our duties
But, great customer service is when we are able to have a positive customer interaction where we are able to go above and beyond the call of duty

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