Subject: Tech Support Candidate - Amit Singh
From: Amit Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 2 Nov 2020 10:32:59 -0500

| | Tech Support Test

Name | Amit Singh
E-mail | [email-masked]
Phone Number | (+91) 9931388853
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Noida sector 99
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
MacOS
Networking - basic
Networking - advance
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | RHB bank malaysia | Business development manager | 20 March 2020 | 60000
Previous Employer 1 | Hitachi malaydia | Marketing executive | 26 Nov 2018 | 55000
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First open ndtv.com not open after that I will try check internet problem. Because internet not connectd that's why window not open. So finialy I will reconnect internet after that open ndtv.com

Please list the steps to connect a Bluetooth speaker to your mobile phone.

First onn mobile Bluetooth
After Bluetooth device on
After that search in mobile Bluetooth name and connect

What according to you makes you a good candidate for customer service or technical support job? | Customer service
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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