Subject: Seasonal stressors? Product updates and tools to prep for the upcoming holidays
From: Aircall Team <[email-masked]>
To: [email-masked]
Date: Thu, 29 Oct 2020 11:02:01 -0500 (CDT)

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Rich autumn foliage, time-honored traditions, pumpkin-flavored everything…
The seasons are changing, but sales and support teams know that Q4 can bring added stress. High call volume makes providing a top-tier customer experience even more important. These product updates and informative articles will help your team stay in the holiday spirit.
Product Updates
See what's new at Aircall
New features, improvements, and other important announcements
Dashboard
New, more accessible Help Center access
CTI dialer
We will now display the Copy call ID field in your phone app
Ecosystem
Our App Marketplace is growing! Check out our new additions
Language
Introducing Norwegian to the language selection screen
Good Reads
Preparing Your Call Center for the Holiday Season
It’s the most wonderful time of the year…
When call volume spikes and your support team scales accordingly. Follow these best practices to keep your customers — and employees — happy.
Event Series
Engineering an Impactful Q4
Join Re:amaze and 13 Tech Partners for the Re:vitalize 2020 Event Series
Whether your business is growing steadily or in the process of recovering, these virtual seminars aim to uncover new strategies for growth this holiday season and beyond.
Good Reads
How eCommerce Teams Should Prepare for Black Friday & Cyber Monday
Make sure your team is ready for the challenge
This year has been different, to say the least. Forecasts show that holiday shopping trends will be impacted as well. Less in-person activity makes the eCommerce customer journey even more important.
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