Subject: ssbs
From: Abhishek Dalal <[email-masked]>
To: Ashish Dabral <[email-masked]>
Date: Thu, 29 Oct 2020 06:31:47 -0700 (MST)

SSBS 

1. In cases where ticket already is assigned to the technician, send below email: 

Dear, 

This is just an acknowledgement mail for the requested ticket. 

Thank you. 

Best Regards, 

Helpdesk Support 

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2. In cases where we have to assign ticket, use below response: 

Dear, 

Thank you for contacting us! We have received your email with the issue and will have a technician get back to you with a solution at the earliest. 

Thank you. 

Best regards, 

Helpdesk Support 

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3. We can send below email to customer once we reset their password: 

Dear, 

The password has been reset for your User ID. The new password is: nada@321 

Please change the password after you login for security purpose. 

Thanks! 

Best regards, 

Help Desk Support