Subject: Tech Support Candidate - AHou Armande Kouadio
From: AHou Armande Kouadio <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 27 Oct 2020 02:44:26 -0400

| | Tech Support Test

Name | AHou Armande Kouadio
E-mail | [email-masked]
Phone Number | (533003) 9515847047
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | I'm living in Kakinada
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

I don't have any experience in this situation but I'll like to learn more from you. I'm confident to do learn and to do.
Thank you

Please list the steps to connect a Bluetooth speaker to your mobile phone. | In first time I have to activate my bluetooth on my phone and for speaker also after that I reach the name of speaker in the device available and select the bluetooth name to connect to my phone .
What according to you makes you a good candidate for customer service or technical support job? | I'm confident I can do and I'll  give all my best to be a great customer service.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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