Subject: Re: LSM Joining Case Test - Rohit Gupta
From: Rohit Gupta <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 26 Oct 2020 20:50:42 -0400

| | LSM Joining Case Test

Name | Rohit Gupta
E-mail | [email-masked]
Phone Number | (110085) 8383006050
Which blurb would you select? | Blurb 3
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | We have to empathize and assure customer that she will get the tickets.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | A good customer service is one in which a person provides his services to the customer regarding his queries or any other work where representative has to ensure that customer's query is resolved on time with complete customer satisfaction whereas great customer service involves customer service along with complete assurance and the act of dealing customer's problems on personal level so as to build customer's trust towards organization as well.

| |

You can edit this submission and view all your submissions easily.