Subject: Re: LSM Joining Case Test - Nawnit Kumar
From: Nawnit Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 26 Oct 2020 09:07:20 -0400

| | LSM Joining Case Test

Name | Nawnit Kumar
E-mail | [email-masked]
Phone Number | (+91) 8800930443
Which blurb would you select? | Blurb 2

Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.

I would select this because I don't want to wait for the courier for ticket to reach out to me.

It is good to download e-ticket when it will be available by the seller.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

According to me good customer service means we are getting call or trouble ticket.
After checking the find the solution and after getting it customer queries has been addressed.

But For Better customer service after getting trouble ticket or any intimation mail from customer we start working on it and parallaly made call to customer to know what actual issue facing by customer and after understanding the issue we check the problem and resolve it. Again we made call to customer ensure the value of customer.

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