Subject: Arabic Language Test - Shakir Hussain
From: Shakir Hussain <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 26 Oct 2020 06:11:06 -0400

| | Foreign Language Screening Test

Name | Shakir Hussain     /  (+91) 9711127527    / [email-masked]
Whats your first language | Arabic

Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation?

تنتظر دقيقة اشوف طلبك .
نعم زميلي الكريم طلبك جاهز ، ممكن تكرر

حلت الخطأ صغيرة في الهام عنوانك بالضبط بسبب هذا رجع طلبك فارسله مرة ثانية تتصل عندك قريبا . عفوا للتأخير و بسبب التأخير طلبك مجاني بحسب قانون بيزا هت
شكرا

In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words

I was language teacher for 15 years in India and  in the Gulf
I have completed master degree .
I have great experience  of handling sudden situations as I was working for counseling of students also.
I like challanges and like to sort them out .

In YOUR LANGUAGE: What according to you is the difference between good and great customer service? | Good Costumer services will make the Costumer comfort and happy but great Costumer services will give the feelings of support and help to Costumer for fulfilling his demands.

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.

عندي صبر الذي ضروري لتنفيذ
عندي تحمل
اقدر حل المشكلات بسهولة

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to | سافرت الي الدوحة

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