Subject: Re: LSM Joining Case Test - Neha kulshrestha
From: Neha kulshrestha <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 26 Oct 2020 03:26:11 -0400

| | LSM Joining Case Test

Name | Neha kulshrestha
E-mail | [email-masked]
Phone Number | (+91) 8920371133
Which blurb would you select? | Blurb 2
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | Because the information provided in this blurb is quite true, self serve is also promoted in this blurb. All the accurate information is asked in this, so that there should not be any delay.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

Good customer service means providing correct information or resolution to the client or customer whether great customer service is providing correct resolution and mainting a good relationship with customer by emphasizing customer .
In great customer service,customer support person not only provide good solution of their problem to customer but also make them believe that they will not face that issue in future.

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