Subject: Tech Support Candidate - Satyendra Pratap Singh
From: Satyendra Pratap Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 25 Oct 2020 14:08:05 -0400

| | Tech Support Test

Name | Satyendra Pratap Singh
E-mail | [email-masked]
Phone Number | (91) 8400770695
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Chhatarpur new Delhi
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Linux
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio
VoIP
AWS

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | Centre for Development of Telematics | Network Engineer Trainee | 16 june | 12,000
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First of all I check internet connection,we see domain of website,check access control of website,I chech to domain by pinging it,check security parameter of browser,
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First of all turn on the bluetooth of mobile phone,after that paired mobile phone blutooth with Bluetooth speaker.
What according to you makes you a good candidate for customer service or technical support job? | Condidate must have good knowledge of hardware and networking, system administration, condidate who possess good knowledge of troubleshooting, software installation and peripheral devices.Condidate must have good communication skill
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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