Subject: Tech Support Candidate - Umang Goyal
From: Umang Goyal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 24 Oct 2020 19:06:36 -0400

| | Tech Support Test

Name | Umang Goyal
E-mail | [email-masked]
Phone Number | (+91) 8171110646
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Indirapuram Ghaziabad
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | EXL | Executive | | 10300
Previous Employer 1 | IGate | Associate | | 10000
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Firstly i will read the error and then will go accordingly. If the error is related to link, i will check the link. If the error is related to internet then i will check my internet connection. If i dont get any solution, i will try to find the solution on google.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | To connect a bluetooth speaker to my mobile phone, firstly i enable bluetooth in my phone and turn on bluetooth speaker. Then find bluetooth speaker name in my phone bluetooth section and connect the phone with bluetooth speaker.
What according to you makes you a good candidate for customer service or technical support job? | I am a good learner and have problem solving skills. I do my work with passion. I always work hard to get best results. I will give my best to the company.
On a scale of 1 - 5 please rate your fluency in spoken English | 2

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