Subject: Tech Support Candidate - ANURAG DUBEY
From: ANURAG DUBEY <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 24 Oct 2020 04:23:16 -0400

| | Tech Support Test

Name | ANURAG DUBEY
E-mail | [email-masked]
Phone Number | (91) 9540761162
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Gurgaon
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Networking - advance

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | BHARTI AIRTEL | NETWORK ENGINEER | CURRENT | 24K
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

It can be the error in proxy seeting or server issue as it may be the reason HTTP site doesn't
open.bqsically I am working on cisco router and switches and involved in the troubleshooting of network links.

Please list the steps to connect a Bluetooth speaker to your mobile phone. | That's so easy sir
What according to you makes you a good candidate for customer service or technical support job? | Communication with technical skills
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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