Subject: Re: LSM Joining Case Test - Sonu Sharma
From: Sonu Sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 23 Oct 2020 13:31:05 -0400

| | LSM Joining Case Test

Name | Sonu Sharma
E-mail | [email-masked]
Phone Number | (+91) 8750337332
Which blurb would you select? | Blurb 1
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | Because in Blurb 1 we made a direct and accurate answer for customer's questions. After that, we made it so easy for the customer that he/she will travel without any worry.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

Good-means answers only for his questions and
Great is when he/she will not face any kind of problem in the deal or anything connected with us.

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