Subject: Re: LSM Joining Case Test - Sumit Prajapati
From: Sumit Prajapati <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 23 Oct 2020 09:31:03 -0400

| | LSM Joining Case Test

Name | Sumit Prajapati
E-mail | [email-masked]
Phone Number | (91) 9582138199
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | Customer is getting quit satisfactory answer for his concern with additional help.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

Giving information according to query is good service but giving information with additional assistance is great service.

Taking time to respond the query and quick reply is great service.

Using sympathy, assurance for resolution and acting quick on query is great service while providing information directly is just a good service

Reply for required information and providing resolution is good service while giving additional information regarding the product will help customer for future concern .

| |

You can edit this submission and view all your submissions easily.