Subject: Tech Support Candidate - Pawan Sharma
From: Pawan Sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 23 Oct 2020 08:39:43 -0400

| | Tech Support Test

Name | Pawan Sharma
E-mail | [email-masked]
Phone Number | (91) 9039635488
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Gwalior
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Metro telworks pvt ltd | Rf engineer | 4 sep20 | 26500
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First need to check internet connection. And then system  date or time updated or not ?
After that need to check browser setting . In that block pop up message need to give permission to allow site and cookies.
After that your problem get  solve.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

First of all need to On the phone bluetooth and bluetooth device switch On.
After that need to scan bluetooth device in phone and get selected . Then your bluetooth  speaker  start working.

What according to you makes you a good candidate for customer service or technical support job? | According  to me , I will be best in technical support job.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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