Subject: Re: LSM Joining Case Test - Rajendra Kumar
From: Rajendra Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 23 Oct 2020 07:09:35 -0400

| | LSM Joining Case Test

Name | Rajendra Kumar
E-mail | [email-masked]
Phone Number | (91) 8700733235
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | In this blurb, if the company policy allow, the customer would be satisfied. That's the job as customer support we do.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good customer service keeps the customer satisfied whereas great customer service makes the customers loyal which in turn makes the businesses excel. Happy, loyal customers leave positive reviews, which encourage others to engage with your business. A loyal, recurring customer is more valuable than a new one who has unrealistic expectations. Great service also differ from good customer service providers because they personalize their communications.

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