Subject: RE: Wrong Group Name
From: "Sara Aknooni (SRAK)" <[email-masked]>
To: Ashish Dabral <[email-masked]>
Date: Fri, 23 Oct 2020 08:28:22 +0000

Hi Ashish,

Please make sure that you have selected only the status of Open, On hold and Pending.
It doesn’t look correct to me.
You should select group Gaming, Brand Enterprise and the
select group Enterprise and Brand Gaming.

Best regards,
Sara Aknooni
Project Manager
Global Support and Service
+45 4470 0124
+45 7131 4960

From: Ashish Dabral <[email-masked]>
Sent: 23. oktober 2020 09:53
To: Sara Aknooni (SRAK) <[email-masked]>
Subject: Wrong Group Name

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Hello Sara,

These all tickets are under wrong group name. I will send this attachement to all assigned agents

Regards,
Ashish Dabral