Subject: Re: LSM Joining Case Test - Rahul kumar
From: Rahul kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 23 Oct 2020 02:30:34 -0400

| | LSM Joining Case Test

Name | Rahul kumar
E-mail | [email-masked]
Phone Number | (201310) 8120194331
Which blurb would you select? | Blurb 2

Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.

In this blurb, agent provided all the sufficient information to the customer regarding receiving ticket.

The only information I want to add is as a customer representative, agent need to keep monitoring the order and keep connected with seller so that order received by the customer on prior date before the event.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | In my term, good service means helping the customer meeting there expectation but once you exceeded those expectation in terms of loyalty, punctuality and other aspects too it becomes great customer service for customer.

| |

You can edit this submission and view all your submissions easily.