Subject: Re: LSM Joining Case Test - Sumit Srivastava
From: Sumit Srivastava <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 22 Oct 2020 15:29:03 -0400

| | LSM Joining Case Test

Name | Sumit Srivastava
E-mail | [email-masked]
Phone Number | (+91) 8707057891
Which blurb would you select? | Blurb 2
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | I will the select the blurb 2 because as customer told that he will be travelling in two days for this event so he will be free to travel whenever he want as he will receive the e-ticket and it will be easier for him to donload the ticket as well.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good customer service will only give their best to serve the customer but great customer service gives their best and at the same time empathizes with customers and make them comfortable so that it will be a great experience for them.

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