Subject: Tech Support Candidate - Abhishek Pandey
From: Abhishek Pandey <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 22 Oct 2020 12:21:59 -0400

| | Tech Support Test

Name | Abhishek Pandey
E-mail | [email-masked]
Phone Number | (91) 8294983964
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | gaur city,greater noida west
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Ienergizer | customer executive | currently working | 11400
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

brower issue: browser unable to support.
click advanced. then column comes as I understand the risks. then click ok. I accepted the risk. then after sites will open as usual.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1.switch on the speaker
2. press on front side button as BE written on the side
3. switch on bluetooth on mobile.
4. If I am connecting first time then search for available devices.
5. device name of speaker then connect it. then we can play our video or audio.

What according to you makes you a good candidate for customer service or technical support job? | I am aware of the problem and know the steps to solve the problem. then guide the customer according to issue. I have given support. if customer able to go as per steps, its easy me to solve the issue.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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