Subject: Re: LSM Joining Case Test - Mohit Pandey
From: Mohit Pandey <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 22 Oct 2020 06:47:04 -0400

| | LSM Joining Case Test

Name | Mohit Pandey
E-mail | [email-masked]
Phone Number | (91) 9891207718
Which blurb would you select? | Blurb 4

Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.

Customer wants the facility to be provided in such a manner that It’ll be easier for them to access the tickets at their comfort zone.
Being a service provider we should have their hotel information providing them the authentic email of the company for better clarity on further questions if any.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

Customer satisfaction is the key
Providing the website name to visit and getting their hands on for all their questions related to the event.

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