Subject: Re: LSM Joining Case Test - Arpita Khanna
From: Arpita Khanna <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 22 Oct 2020 05:24:43 -0400

| | LSM Joining Case Test

Name | Arpita Khanna
E-mail | [email-masked]
Phone Number | (+91) 7905159772
Which blurb would you select? | Blurb 2

Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.

You can update the address on your account by using this link http://www.viagogo.com/Help/76, or you can change your delivery address by signing in to your viagogo account, and locating the order under your "Purchases".

When this is done, we will ensure the seller sends out the tickets as soon as possible to the new address. Once the seller receives the tickets, they will be shipped via track and traceable postal services. You will receive an email to notify you that your tickets have been shipped to the provided delivery address along with a link for you to track your order.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | A good customer service is when the problem is easily solved and a great customer service is when along with flawlessly solving the issue the executive is a smooth and healthy talker and it’s solved in a single attempt and the way the executive communicate his solutions is what makes a executive set apart

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