Subject: Re: LSM Joining Case Test - Lakshayam Tyagi
From: Lakshayam Tyagi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 22 Oct 2020 05:21:49 -0400

| | LSM Joining Case Test

Name | Lakshayam Tyagi
E-mail | [email-masked]
Phone Number | (91) 8791573695
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | This blurb is the most suited one, it is giving resolution exactly what the customer wants, and customer will be satisfied with it. It would be better if the customer is able manipulate order or shipping address on his/her own.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | the main difference between good customer service and great customer service is that, in the former, we are probably only barely keeping our customers satisfied; while in the latter, we are not only keeping them satisfied but also we are keeping them

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