Subject: Re: LSM Joining Case Test - RAHUL KUMAR
From: RAHUL KUMAR <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 22 Oct 2020 04:53:40 -0400

| | LSM Joining Case Test

Name | RAHUL KUMAR
E-mail | [email-masked]
Phone Number | (91) 7978545032
Which blurb would you select? | Blurb 1

Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.

In blurb 1, every thing was crystal clear.
There is no communication gap, moreover the executive has taken the information which are really required.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

Good customer service means providing resolution to customers.
But great customer service means providing resolution to customers along with customer satisfaction.
Means here customer will satisfied along with resolution given by customer service.

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