Subject: Re: LSM Joining Case Test - Neha Kumari
From: Neha Kumari <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 22 Oct 2020 04:14:47 -0400

| | LSM Joining Case Test

Name | Neha Kumari
E-mail | [email-masked]
Phone Number | (20301) 7546877379
Which blurb would you select? | Blurb 1
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | Customer query
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Conceptually the main difference between providing good customer service and delivering great customer service is that in the former, you are probably only barely keeping your customers satisfied;while in the latter, you are not only keeping them satisfied. You are also keeping them loyal. This is very important distinction and one that many services providers do not always get.

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