Subject: Tech Support Candidate - Md Jibran Anwer
From: Md Jibran Anwer <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 22 Oct 2020 03:47:18 -0400

| | Tech Support Test

Name | Md Jibran Anwer
E-mail | [email-masked]
Phone Number | (0612) 9097766857
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Patna
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Hardware - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Genpact | Process Associate | NA | 14500
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Interacted with customers over Email
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I will check my network connectivity and try again

Please list the steps to connect a Bluetooth speaker to your mobile phone.

First open the bluetooth in phone
Then search for the audio device in phone
After that pair the audio device from the phone

What according to you makes you a good candidate for customer service or technical support job? | I can solve problems according to the training given to me.
On a scale of 1 - 5 please rate your fluency in spoken English | 2

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