Subject: Re: LSM Joining Case Test - Zeenat Parveen
From: Zeenat Parveen <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 21 Oct 2020 13:45:30 -0400

| | LSM Joining Case Test

Name | Zeenat Parveen
E-mail | [email-masked]
Phone Number | (91) 7008309008
Which blurb would you select? | Blurb 1

Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.

Customer is concern for her ticket which she want earlier . We can ensure the customer that we will try our best to deliver the product on time but we cannot promise the customer right ...
Because if we promise a selected date and if the product is not delivered in a selected date then it will b a fake promise and we cannot do a fake promise to our customers

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good customer service is that in which we give only a resolution or information but great customer service is which we given them a resolution and if could not give then any resolution then we ensure that the we give then a satisfactory answer so that they have a hope that there proble will b resolve.

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