Subject: Re: LSM Joining Case Test - Mohd kashif Islam
From: Mohd kashif Islam <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 21 Oct 2020 11:02:26 -0400

| | LSM Joining Case Test

Name | Mohd kashif Islam
E-mail | [email-masked]
Phone Number | (91) 8565919199
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | Customer wants to change the delivery address and also wants the status of ticket delivery.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | A good customer service resolves customer concern.. a great customer service aims at customer satisfaction along with concern resolution

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