Subject: Re: LSM Joining Case Test - ARJUM GULERIA
From: ARJUM GULERIA <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 21 Oct 2020 10:19:23 -0400

| | LSM Joining Case Test

Name | ARJUM GULERIA
E-mail | [email-masked]
Phone Number | (+91) 9914533563
Which blurb would you select? | Blurb 1

Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.

I had selected blurb 1 because it includes empathy and assurance and opening is very enthusiastic with willing to help customer.

Secondly, it included the details and checks.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | In my opinion, the good customer service is rated when all helps are given with normal criteria but a great customer service is what includes some extra effort to make customer happy and take care of customer, with the best possible way.

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