Subject: Tech Support Candidate - Tajamul Khan
From: Tajamul Khan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 21 Oct 2020 10:15:51 -0400

| | Tech Support Test

Name | Tajamul Khan
E-mail | [email-masked]
Phone Number | (91) 9697358107
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Noida sector 27
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

Networking - basic
Networking - advance

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies)

Interacted with International customers on Phone
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

check my laptop
check my internet connection
check if i have correct date and time
Check if i have any malware

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Step 1 open settings
Step 2 enable bluetooth on my phone
Step 3 power on my bluetooth speeker
Step 4 pair my both devices

What according to you makes you a good candidate for customer service or technical support job? | In my opinion a good technical support associate but be a good listener. Deliver quality support and ensure customer satisfaction.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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