Subject: Tech Support Candidate - Nadeem Rizvan Ansari
From: Nadeem Rizvan Ansari <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 21 Oct 2020 08:04:07 -0400

| | Tech Support Test

Name | Nadeem Rizvan Ansari
E-mail | [email-masked]
Phone Number | (91) 9258795087
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Noida sector 18
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | VoIP

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | Na | NA | NA
Previous Employer 1 | Na | Na | Na | Na
Previous Employer 2 | Na | Na | Na | Na

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First I will check my internet connection.
Then Refresh the browser by exit and after that I will type the URL of NDTV and then Search.
These are the steps I will follow if an URL is not opened
in a browser.

Please list the steps to connect a Bluetooth speaker to your mobile phone. | First of All  I shall open bluetooth in a bluetooth speaker and then  I shall open bluetooth in my phone. As soon as the bluetooth is open in my phone it automatically catch the frequency of a bluetooth speaker. After I shall match the code appeared on both the bluetooth devices and in the last both devices communicate with each other via bluetooth.
What according to you makes you a good candidate for customer service or technical support job? | My charming style of communication makes me confident for satisfying the customers over technical support.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

| |