Subject: Tech Support Candidate - Shahid Afridi
From: Shahid Afridi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 21 Oct 2020 04:05:53 -0400

| | Tech Support Test

Name | Shahid Afridi
E-mail | [email-masked]
Phone Number | (110096) 8787277396
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | New Ashok Nagar, New Delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
VoIP

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

We can easily troubleshoot the problem by using VPN network some time few websites are band on that country that case we unable to access that particular website __
Fist of place install a vpn network then open them or connect a another country vpn network when it's once done then again refresh your browser page then your will be open

Please list the steps to connect a Bluetooth speaker to your mobile phone. | First of fall power on your Bluetooth and turn on your phone Bluetooth then click on search options that's showing on Bluetooth interface then you see your Bluetooth speaker device name will be appears then click on that name and pair device your now your Bluetooth speaker and phone are connected.
What according to you makes you a good candidate for customer service or technical support job? | According to my view one thing makes us good it's depends upon you how to troubleshoot that problem with fastest and smart way which will be  give full cortifications to customer
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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