Subject: Tech Support Candidate - Brijesh kumar Mall
From: Brijesh kumar Mall <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 21 Oct 2020 03:27:39 -0400

| | Tech Support Test

Name | Brijesh kumar Mall
E-mail | [email-masked]
Phone Number | (+91) 7503335325
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Pandav Nagar
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Linux
Networking - basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Elite mindz pvt ltd | It Infra Engineer | 5 Aug 2020 | 20000
Previous Employer 2 | Authbridge pvt ltd | Associate it infra | 16 Nov. 2019 | 16000

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1.check your internet connection
2.check your computer's time and date
3.May be site blocked by your IT person

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1.turn on bluetooth speaker
2.turn on mobile phone bluethooth
3.Then show bluethooth device in your mobile
4.Then click on bluethooth speaker device name which show in your mobile phone
5.Then you are connected with bluethooth speaker

What according to you makes you a good candidate for customer service or technical support job? | Technical support job
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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