Subject: Re: LSM Joining Case Test - Sarita Kohli
From: Sarita Kohli <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 21 Oct 2020 02:48:16 -0400

| | LSM Joining Case Test

Name | Sarita Kohli
E-mail | [email-masked]
Phone Number | (91) 8826044611
Which blurb would you select? | Blurb 3
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | The reason of choosing this blurb is just to inform customer that we are working upon the same. And by saying and mentioning details that how close your event is and how quick you want to receive your ticket is a way of making them aware that how much we take of our customers and their each need, and try to fulfill their requirements on time
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good customer service is finding out the solution and disconnect the call on the other hand the great CS needs some other important aspects like finding out the solution while making them feel priority and let them know that this is not a only time you are helping them, whenever they are in need, you will be available.

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