Subject: Tech Support Candidate - Kajal Jha
From: Kajal Jha <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 21 Oct 2020 02:38:35 -0400

| | Tech Support Test

Name | Kajal Jha
E-mail | [email-masked]
Phone Number | (91) 8595485179
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Nyay khand - 3 indrapuram ghaziabad
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Speakers & Audio
Customer calling

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Tech mahindra | Customer care agent | ²2 march | 18000
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Go to network setting
Open network and sharing center
Click on the connected network
Other options
Reset web browser
Update web browser

Please list the steps to connect a Bluetooth speaker to your mobile phone.

First a fall go to setting
Click the Bluetooth option
Turn on Bluetooth
A list of available devices or tap
Tap the name of the Bluetooth devices you want to pair with you device

What according to you makes you a good candidate for customer service or technical support job? | Leadership , teamwork , good personality, dedicated for work , communication and interpersonal skills , discipline, loyalty, ability to handle to much preser, am very punctual , that thing make me good candidate for customer service or technical support Job !
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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