Subject: Tech Support Candidate - Pushkar Srivastava
From: Pushkar Srivastava <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 21 Oct 2020 02:34:51 -0400

| | Tech Support Test

Name | Pushkar Srivastava
E-mail | [email-masked]
Phone Number | (91) 8707687746
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Sector 1 Noida Extension
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I will check the internet connectivity. If the problem occurs again then I will open this website on another browser . After that if the problem still remains then the website may be under maintenance.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1 - Switch on the power button of Bluetooth speaker.
2 - Turn on the Bluetooth option in the phone.
3 - There will be the option of Pairing both devices with some code.
4 - Click on the pair button, both devices will connect

What according to you makes you a good candidate for customer service or technical support job? | Although I am  fresher but I believe that I can easily understand the customer queries and provide them good service so that they can satisfy from the service by this organization. I have knowledge in computer Science and Mathematics so that I can easily understand the technical side of the job that will be given to me. With some guidance I can do very good work for my company.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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