Subject: Tech Support Candidate - Vineet Kumar Mishra
From: Vineet Kumar Mishra <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 21 Oct 2020 02:01:24 -0400

| | Tech Support Test

Name | Vineet Kumar Mishra
E-mail | [email-masked]
Phone Number | (91) 9413768934,8209803655
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | sec 19 noida
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Genpact | Senior Process Associate | 28 June 2020 | 15000
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | first I restart my computer and refresh the window and start the browser and write the ip address
Please list the steps to connect a Bluetooth speaker to your mobile phone. | On the Bluetooth connection of the phone & then go to the settings & start making connection from the device and your Bluetooth is ready to use
What according to you makes you a good candidate for customer service or technical support job? | In a very short time we solve our customers query .it is the best good thing for customer support service.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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