Subject: Re: LSM Joining Case Test - Arunesh Masih
From: Arunesh Masih <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 21 Oct 2020 01:47:08 -0400

| | LSM Joining Case Test

Name | Arunesh Masih
E-mail | [email-masked]
Phone Number | (0761) 9425385832
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | Blurb 4 is the most appropriate solution for the above mentioned situation because the customer wants to get the tickets at his hotel where he would be staying at the time of event so rest assured some changes he would be making and after the change of address the tickets will be delivered to him at the hotel.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | The basic difference between the good and the great customer service is that in good service you will be providing the customer with the solution you have but the great customer service means that you will be understanding the situation fully and thinking about the future problems also you will be resolving the problem there itself .

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