Subject: Tech Support Candidate - Gaurav Negi
From: Gaurav Negi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 21 Oct 2020 01:42:07 -0400

| | Tech Support Test

Name | Gaurav Negi
E-mail | [email-masked]
Phone Number | (91) 9711321724
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | I am living in new delhi at janakpuri
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | TAJSATS | Supervisor | 25/07/2020 | 15500
Previous Employer 2 | Hotel Royal Plaza | Steward | 25/08/2017 |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1. First I will check internet connection and I checked every wire properly fitting in system.
2. Second step if error shown same so we will re- start system.
3. I am changing my system and websites open on other system.

Please list the steps to connect a Bluetooth speaker to your mobile phone. | 1. Switch on Bluetooth option in phone and pairing with Bluetooth when mobile phone pairing successfully with the Bluetooth the we start our work.
What according to you makes you a good candidate for customer service or technical support job? | I am suitable to customer service job because I am very cool and kalm person and I would like to handling the customers
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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