Subject: Re: LSM Joining Case Test - Ashhad Ahmed
From: Ashhad Ahmed <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 20 Oct 2020 12:34:42 -0400

| | LSM Joining Case Test

Name | Ashhad Ahmed
E-mail | [email-masked]
Phone Number | (0120) 9716338860
Which blurb would you select? | Blurb 3
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | Because in that our customer support executive is helping in providing better information and not committing any wrong information to customer/client and assuring with best priority

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

Good customer service define
To provide information to customer
And great customer service defines to deal with a customer with a priority and to feel his problem /issue  like it's our own problem
And giving a better assurance and making him/her realised the trust and faith on us
And then to work it to reach it smart and hard to provide a better resolution

| |

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